Démarche en ligne

My training account

Anyone wishing use your personal training account (CPF) or view his rights
Opening and accessing this account are free of charge
Variable depending on whether you consult your rights or want to know the aid possible or buy a training
With your account (Social Security number and password) or FranceConnect always accompanies you moreFranceConnect + (for the purchase of training)
Language French

Go to the online procedure

Comment faire ?

They vary according to your approach:

Consult his rights

You can find out your rights in euros acquired during your professional activities.

If you have worked in the public sector, earned time entitlements also appear.

Search for training

Entering a training course (example: English) allows you to ask a series of questions (examples: in person/remotely, location of the training).

In case of difficulty, a service can help you.

Who shall I contact

Help for users of the My Training Account site
Once your account has been created online, you can obtain information on the use of the moncompteformation.gouv.fr website
Via internet
From your secure area, a heading :
Provides answers to several questions related for example to the rights acquired by the CPF, financing, registration for training...
May allow you to contact an advisor.
Via a voice server
General information: 09 70 82 35 50 (call not surcharged)
Questions related to registration or login: 09 70 82 35 51 (call not surcharged) Monday to Friday from 9:00 am to 5:00 pm.

Et après ?

If you have requested training, the response time varies depending on the situation:

General case

The training organization has 2 working days to answer you. After this time, your file is canceled, so you can delete it.

Specific registration procedures (prerequisites)

If the training includes specific registration procedures (prerequisites), the organization must acknowledge receipt of your request within 2 days. He then 30 working days to contact you and validate with you the prerequisites.

Cette démarche concerne :

Prevention Professional Account (C2P)

J'ai réalisé une démarche administrative

Je donne mon avis sur Services Publics +. L'administration concernée me répondra.

Je donne mon avis

Verified 26 November 2025 - Entreprendre Public Service / Legal and Administrative Information Directorate (Prime Minister)

My training account

Comment faire ?

Étapes de la démarche

Et après ?

Suivi de la demande

Délai de réponse de l’administration

If the training organization has refused the application for registration

Cette démarche concerne :

J'ai réalisé une démarche administrative