Formulaire

Seize the mediation of company credit

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    • Credit Mediation

      Professionals facing difficulties in obtaining credit (creators, heads of company, craftsmen, traders or professionals) can apply to the National Credit Ombudsman.

      By courier

      Access to online form

      By phone, in metropolitan France

      3414 (price of a local call)

      By phone, in Guadeloupe

      05 90 93 74 00

      By phone, in French Guiana

      05 94 29 36 50

      By phone, in Martinique

      05 94 29 36 50

      By phone, in Reunion

      02 62 90 71 00

    For details, please use the practical information sheets :

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    Émetteur du formulaire administratif : Banque de France

    Verified 26 September 2025 - Directorate of Legal and Administrative Information (Prime Minister)