Creation of a company: set up the necessary services for the activity (electricity, telephone, internet)

Verified 26 August 2026 - Entreprendre Service Public / (Prime Minister)

Once the company is created, some This facilitates the start-up of its activity. In particular, it is recommended that you take the necessary steps to receive your mail and subscribe to the subscriptions that are essential to the operation of the company (electricity, telephone and internet). The steps to be taken are as follows:

Step-by-step approach

Once the company has been registered, that is to say set up, it is recommended that certain precautions be taken to ensure that the mail sent to its company is correctly distributed. Otherwise, some mail may be returned to the sender or may not reach the company.

Different actions can be implemented to facilitate the delivery of mail :

  • show the name of the company visible and legible on the mailbox
  • check that this name is also on the intercom or the directory of the immovable when the company is installed in a building or an activity zone
  • if necessary, inform the mail carrier in their area or mail delivery center of arrival of the new company

This precaution makes it possible in particular to receive in good conditions the letters sent on behalf of the company, for example:

  • the documents linked to the creation of the company : proof of registration COMPANY (RNE extract or extract Kbis)
  • the administration letters : requests for information or reminders from the tax authorities or social organizations such as theUrssaf: titleContent
  • the mail from banks, insurance companies or suppliers
  • the invoices, contracts (electricity, telephony, internet, etc.) and registered letters

If, despite these precautions, the mail sent to the company is not distributed correctly, it is possible to get closer to the post office or mail distribution center on which the company depends. The La Poste customer service dedicated to professionals can also be contacted:

Who shall I contact

  • By phone

    3634

    Monday to Friday, from 9 am to 6 pm.

    Free service dedicated to professionals + cost of a call, from a landline or mobile phone.

    By courier

    Access to contact form.

    By Virtual Assistant

    Since the tracking page, and then click ‘ Help » to access the Virtual Wizard.

FYI  

The opening of professional account with La Poste is a separate approach. In particular, it allows access to services intended for companies (postage, parcel dispatch, forwarding services, etc.), but it is not necessary for the mail to be delivered to the company.

The Pro La Poste account

La Poste

Pour en savoir plus

The subscription of an electricity or gas contract takes place in several stages, from the choice of the supplier to the connection of the premises when it is necessary.

1Choose a supplier and a contract

When a company moves into new premises, it must subscribe to an electricity or gas supplier.

Please note

If the company is domiciled and carries out its activity at the domicile of the manager, it is generally not necessary to subscribe to a new electricity subscription. The accommodation subscription can be kept. For a company subject to a actual tax regime, the share of electricity expenditure corresponding to the professional use of the dwelling may be recognized as business expense and deducted from taxable profit.

Before choosing an electricity contract, it is important to reflect on the needs of the activity and the material used by the company. Indeed, the needs are different if the company needs only a few offices with install computers or cold rooms to store perishable food.

To subscribe, the company can choose the electricity or gas supplier of its choice. For compare electricity and natural gas offerings offered by the various suppliers, the National Energy Ombudsman shall make available a comparator :

Comparison of electricity and gas offers (professionals)

You can contact the National Energy Ombudsman via a toll-free number, by post or on the internet :

Who shall I contact

2Subscribe to the contract

Once the supplier is chosen, the company can sign your contract online or by phone, in accordance with the terms proposed by the supplier.

In particular, the supplier may request the following information and documents :

  • Information to identify the company (present on the proof of company registration).
  • The address of the head office of the company and the address of the premises concerned (generally identical to the registered office)
  • The meter number or delivery point number (PDL), when available.
  • The bank details of the company (RIBS: titleContent) for the implementation of the payment. To learn more about a bank account micro-entrepreneur, of a individual contractor, or business.
  • The last reading of the counter, in particular when the company takes over the premises of a previous occupant.

Please note

The information requested may vary depending on the supplier, the type of contract and the location of the premises.

The supplier with whom the company has concluded a contract is then responsible for making the request to open an electric meter.

3If necessary, connect the premises to the network

If the premises of the company do not have a connection to an electricity grid, the company must contact Enedis in order to make a connection request:

Enedis: apply for connection to the public electricity grid

The price and timing of the connection depends on the distance between the electrical installation of the premises and the electricity distribution network and the electrical power required.

Enedis makes available a estimation in 3 questions :

Estimation of the price and time of a connection to the electricity grid (Enedis)

For contact Enedis :

Who shall I contact

Depending on its activity, the company may need an internet connection and one or more telephone lines. Needs may vary depending on the number of people using these services, professional uses and the need for several lines or a high-performance connection.

Before subscribing, it is recommended to check the services available at the company address and compare the offers of the different operators.

Subscribe to an internet subscription

To choose an Internet subscription, the company can check the Internet access technologies (fiber optic, ADSL) on its premises and the operators who offer their services at this address.

The service My Internet Connection Arcep makes it possible to consult this information and to know the operators and technologies available at an address:

My internet connection (ARCEP)

The company can then compare the offers offered by the different operators according to its needs and their prices. She can subscribe online, in-store or by phone, depending on the chosen operator.

To subscribe, it must generally provide:

  • Information to identify the company (present on the proof of company registration).
  • The address of the head office of the company and the address of the premises concerned (generally identical to the registered office).
  • The bank details of the company (RIBS: titleContent), when payment is made by direct debit. To learn more about a bank account micro-entrepreneur, of a individual contractor, or business.
  • the name of the former occupant, if known.

Please note

The information requested may vary depending on the operator or the type of subscription chosen.

The commissioning times may vary according to the condition of the connection and any works necessary. It is therefore recommended to carry out the steps sufficiently in advance to have a connection from the beginning of the activity. On the other hand, the installation is immediate when the connection is operational.

Subscribe to a telephone subscription

Depending on its needs, the company can subscribe to one or more telephone lines, fixed or mobile.

Before choosing a mobile offer, the company can check the coverage of the different operators in the area corresponding to the address of the premises.

The service My mobile network Arcep makes it possible to compare the coverage of the mobile networks of the various operators:

My mobile network (ARCEP)

To subscribe, it must generally provide:

  • Information to identify the company (present on the proof of company registration).
  • The address of the head office of the company and the address of the premises concerned (generally identical to the registered office).
  • The contact details of the persons for whom the telephone lines are intended.
  • The bank details of the company (RIBS: titleContent), when payment is made by direct debit. To learn more about a bank account micro-entrepreneur, of a individual contractor, or business.

Please note

The telephone line installation times may be long. It is therefore recommended to take the steps sufficiently in advance to have a telephone line at the beginning of the activity.

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